Disputes & Litigation
Consumer Protection
Standing up for consumers against deceptive practices, unfair terms and abusive conduct.
Overview
What this involves
Federal and New York laws give consumers important protections against deceptive business practices, false advertising, defective products and abusive debt collection. Knowing your rights is the first step to enforcing them.
We advise and represent consumers in disputes with businesses, including claims under New York's consumer protection statutes, and we advise businesses on complying with those same rules. Every case depends on its own facts, and no outcome can be guaranteed. We give you an honest assessment before you decide how to proceed.
How We Help
How we can help
- Deceptive and unfair business practice claims
- False advertising and misrepresentation
- Defective products and warranty disputes
- Abusive debt collection practices
- Credit reporting errors
- Compliance advice for consumer-facing businesses
Our Process
How the process works
A clear, structured approach, so you always know where your matter stands and what comes next.
Case review
We listen to your account, review the documents and identify any urgent deadlines.
Honest assessment
We explain your options, the likely costs, risks and timing, and recommend a strategy.
Build the case
We gather evidence, prepare the claim or defense and engage with the other side.
Negotiate or mediate
Where it serves your interests, we pursue settlement through negotiation or mediation.
Hearing and enforcement
If needed, we present your case in court or arbitration and pursue enforcement of the result.
Who It's For
Who we help
Consumers misled by a business
Buyers of defective products or vehicles
People facing abusive debt collection
Individuals with credit reporting errors
Businesses reviewing consumer compliance
FAQs
Frequently asked questions
What counts as a deceptive practice?
Broadly, conduct likely to mislead a reasonable consumer in a material way. Whether a practice qualifies depends on the facts.
I just want a refund. Where do I start?
See our Refund & Chargeback Assistance page for a step-by-step approach.
Do you represent businesses too?
Yes, on compliance with consumer protection laws, subject to conflict checks.
This page provides general information, not legal advice. Every situation is different; please contact us to discuss yours.
Request a Consultation
Discuss your consumer protection matter with us.
Tell us briefly about your situation. We will review your inquiry and contact you to discuss how we can help.